Mission Statement
"To ensure an innovative and efficient approach to all aspects of our business whilst providing an exceptional customer experience”
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Information & Guides

Important Information, Documents & Guides

Standard Trading Conditions of the British International Freight Association

Please note all business is transacted under the Standard Trading Conditions of the British International Freight Association (latest edition) copies of which are available upon request.
These conditions limit our liability. – BIFA STCs

Wood Packing Regulations

With effect from March 2005 all consignments entering the UK will need to comply with the international standard for phytosanitary measures no. 15 (ISPM 15) which sets out guidelines for regulating wood packing material used in international trade.

The aim of these measures is to reduce the risk of introduction and / or spread of quarantine pests associated with wood packaging material.

All shipments packed in or with wood packaging material in the form of packing cases, crates, drums, pallets, load boards, pallet collars and dunnage are affected by this regulation.

Many countries in the world are now compliant with ISPM 15 so these regulations are also applicable for shipments moving from the UK or EU to those countries that are now part of the programme.

More information can be found on the UK Forestry Commission website at www.forestry.gov.uk

JEM Freight Services 25 Years

Dave Frisby, Johannesburg Just a quick word to thank you for the excellent service you personally provided me with regarding my recent shipment of a valuable guitar from London to Johannesburg. I was always attended to with care, understanding and professionalism and was informed of events all the way along. I would have no hesitation in using your services again or indeed recommending you to others. Keep up the good work!